By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Services & Booking

• All services are provided as outlined on our website, with fixed pricing for transparency.

• A virtual consultation is required before scheduling an in-person or virtual organizing session.

• Special requests may be submitted for review, but approval is not guaranteed.

2. Payments & Cancellations

• Payment must be made in full before the scheduled service.

• Cancellations require a 48-hour notice to be eligible for rescheduling.

• Late cancellations or no-shows will result in a non-refundable charge.

• We do not offer refunds. We are happy to reschedule, as eligible, for 60 days beyond the original scheduled session date.

3. Client Responsibilities

• Clients must complete the intake form before the consultation.

• Clients agree to provide a safe and accessible workspace.

• If pets are present, they must be well-behaved and not interfere with the session.

4. Privacy & Confidentiality

• Personal information is handled securely and used solely for service purposes.

• Photos may be taken for documentation or promotional use with client consent.

• We do not share customer information with third parties without explicit approval.